Terms and Conditions | Olyonature

Domain: https://olyonature.com

Welcome to Olyonature. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website.

1. General Information

Olyonature (“we,” “our,” “us”) operates the website https://olyonature.com.
We specialize in home made desi cow ghee and other natural food products.
By visiting our website or purchasing from us, you agree to these Terms.

2. Eligibility

You must be at least 18 years old to purchase from our website.
By ordering, you confirm that the details you provide are accurate and complete.

3. Products & Descriptions

We strive to display accurate product descriptions, images, and details.
However, natural products like ghee may have slight variations in color, aroma, or texture, which do not affect quality.
Packaging designs may change without prior notice.

4. Orders & Pricing

All prices are listed in Indian Rupees (INR) and include applicable GST unless stated otherwise.
We reserve the right to modify prices or discontinue products at any time.
Order confirmation will be sent via email/SMS once payment is received.

5. Payments

We accept payments through secure online gateways (UPI, Debit/Credit Cards, Net Banking, Wallets).
Cash on Delivery (COD) may be offered depending on service availability.
Olyonature is not responsible for failed transactions due to banking or payment gateway errors.

6. Shipping & Delivery

Orders are usually processed within 2–4 business days.
Delivery timelines may vary based on your location (generally 5–10 business days within India).
We are not liable for delays caused by courier partners, strikes, or natural events.

7. Returns & Refunds

Since our ghee is a food product, we follow a strict no-return policy once the product is opened.
Returns are only accepted for damaged or wrongly delivered items within 2 days of delivery.
Refunds, if approved, will be processed within 7–10 working days to your original payment method.

8. Intellectual Property

All content on this website (logos, images, product labels, text, design) is the property of Olyonature.
You may not copy, reproduce, or use any part of our content without prior written permission.

9. Limitation of Liability

Olyonature shall not be held liable for:
- Allergic reactions or health issues caused by consumption of our products.
- Any loss, damage, or injury arising from misuse of our products.
Customers are advised to check ingredients carefully before consumption.

10. Privacy

Your personal details (name, email, address, phone, payment info) are kept secure.
We do not sell or share your information with third parties, except for delivery and payment processing purposes.
Please read our Privacy Policy for more details.

11. Governing Law

These Terms are governed by the laws of India.
Any disputes will be subject to the jurisdiction of courts in [Your City, India].

12. Updates to Terms

We may update these Terms from time to time.
Continued use of our website means you accept the latest version of our Terms.

Contact Us

For any questions or concerns about these Terms, please contact us:

Olyonature
Email: customers[at]olyonature.com
Website: https://olyonature.com